AI front desks for Australian gyms and pest control
Every enquiry answered in 60 seconds. Even at 9 pm.
Mecha Anthropos builds text-message front desks for owner-run businesses. Missed calls get a text back, web forms and DMs get a real answer, appointments get booked and reminded, and anything tricky lands on your phone with a timestamp. Live in 14 days, or you don't pay.
Melbourne based · ABN 15 297 734 660 · No lock-in, 30-day pilot
What customers actually complain about
It's rarely the service. It's the reply that never came.
Before we built anything, we read 430 public reviews of Australian gyms and pest control companies and counted what people complained about. The top of each list is the same story: someone tried to get in touch and nobody answered.
Gyms · 203 reviews
- “I cancelled but the direct debit kept charging me” · 25 reviews
- Dishonour fees and a text at 5 pm when nobody can call back · 22 reviews
- Calls and emails that nobody answers · 21 reviews
Pest control · 227 reviews
- Treatment didn't work and nobody came back for the warranty callback · 25 reviews
- Didn't turn up, or turned up late, with no message · 23 reviews
- Enquiry or quote request never answered · 12 reviews
Counts are from public reviews of third-party businesses on ProductReview.com.au, Trustpilot, Whirlpool, Reddit and news reports, collected in October 2026. They are not reviews of Mecha Anthropos.
What the front desk does
Five jobs, done every time, in under a minute
It isn't an app your customers download and it isn't a chatbot that argues. It answers in the channels people already use, in your words, and hands anything sensitive to a human.
Missed call, texted back
Calls you can't answer get a friendly text within 60 seconds, so the lead stays yours instead of ringing the next business on Google.
Every enquiry answered
Web forms, Instagram, Messenger and Google messages get a real reply and a booking link, day or night.
Bookings and reminders
Appointments go straight into your calendar, confirmed, reminded at 24 hours and 2 hours, and rebooked if someone doesn't show.
The twenty questions
Hours, prices, parking, what to expect. Answered 24/7 from the answers you give us. Cancellations, refunds, complaints and anything safety-related go to you.
Follow-up that happens
Check-ins after the visit, review requests, and the "it's been 12 months" reminder that brings past customers back.
One inbox on your phone
Every conversation in one place, a two-line daily summary, and you can jump in on any thread.
How it works
From first call to live front desk in 14 days
Free 30-minute audit
Before we talk, we mystery-shop your business three times: a call, a web form and a message, at the hours your customers actually enquire. On the call you see every reply time.
14-day build
You give us ten FAQ answers, your prices and your calendar. We build and test the front desk by hand, in your business's voice.
30-day pilot
It goes live on your channels. Then month to month, no lock-in. Cancel in writing whenever you like.
We carry the risk, not you
- No setup fee if the front desk isn't live and answering within 14 days of kick-off.
- No monthly fee for any month the 60-second written reply isn't hit on the channels we've switched on.
- No lock-in. A 30-day pilot, then month to month.
The guarantee is written into the pilot agreement before kick-off. Full details in our terms.
Who's behind this
“I've watched good businesses lose customers not because of their work, but because nobody answered the phone. Mecha Anthropos exists to fix that one problem properly, for owners who are too busy doing the work to sit at a desk.”
Hasan AliFounder, Mecha Anthropos · Melbourne
Find out how long you take to reply
Book a free 30-minute audit. We mystery-shop your business before the call, and you keep the report whether we work together or not.